Out of Warranty Repair Pricing Structure. For Dynabook/Toshiba in warranty unit repair please contact 800-457-7777. Welcome to Dynabook/Toshiba Out of Warranty Repair service. We provide out of warranty repair for Dynabook and Toshiba Laptops. Please find our estimated pricing guidelines below. The actual cost of your repair may vary based on a. Check Warranty Coverage and Repair Options For Hard Drives, Wireless and Storage devices click here. For Computers, Televisions or Tablets. Enter your serial and model number below to verify the terms, status, repair options, and expiration date of your standard limited warranty or Dynabook & Toshiba services warranty upgrade or extension.
How can I get my laptop's hard drive replaced under warranty?
I bought my Toshiba Satellite in early March this year. A month or so later, Windows started reporting that I had my hard drive was failing.
I called Toshiba technical support and told them I had a bad hard drive. They seemed to be surprised that it still booted. I told the lady about the error message and she said something like 'It's a Windows error. It must be a software problem. Sure enough, their troubleshooter only considers it a bad drive if it can't be detected by the bios. It turns out I have a (crappy) consumer warranty but according to the troubleshooter, if it is indeed a dead hard drive, they will send me a new hard drive, charge me for it and refund the charge when I send my hard drive to them (Which seems fair).
Any idea how I can get them to accept this drive as bad? It's backed up but I'm sick of working with a totally unreliable system. It blue screened twice this week.
Here's the thread I started on the Toshiba forum. They guy who PM's me from Toshiba basically told me to go through the troubleshooter and was totally unsympathetic to my problem.
Thanks,
Tim
I bought my Toshiba Satellite in early March this year. A month or so later, Windows started reporting that I had my hard drive was failing.
I called Toshiba technical support and told them I had a bad hard drive. They seemed to be surprised that it still booted. I told the lady about the error message and she said something like 'It's a Windows error. It must be a software problem. Sure enough, their troubleshooter only considers it a bad drive if it can't be detected by the bios. It turns out I have a (crappy) consumer warranty but according to the troubleshooter, if it is indeed a dead hard drive, they will send me a new hard drive, charge me for it and refund the charge when I send my hard drive to them (Which seems fair).
Any idea how I can get them to accept this drive as bad? It's backed up but I'm sick of working with a totally unreliable system. It blue screened twice this week.
Here's the thread I started on the Toshiba forum. They guy who PM's me from Toshiba basically told me to go through the troubleshooter and was totally unsympathetic to my problem.
Thanks,
Tim